holidaypaws.com.au

Frequently Asked Questions

Finding a Property

  • question_answer How do I find a property?

    If you're not exactly sure what you're after you can browse our property listings via the Properties drop down at the top of the site.

     

     

    If you have a good idea what you're looking for you may be better off using our property search utility. This starts with the search box on the home page.

     

    Once you have a list of properties you can further refine the list by using the Property Search box.

     

  • question_answer Why can't I find a pet friendly property I know of?

    The holidaypaws.com.au site is a new site and we are working on hard on listing all the pet friendly properties that we can. As you can imaging, it's a big job and takes time.

    If you're keen to see a particular property on the site then get the property owner to check out the site and get in touch.

  • question_answer When I search for something no properties are listed. Why?
    This usually happens because you are being bit too specific in your search. it's best to start your search by only specifying the destination and perhaps the property type. Then once properties meet your search, you can be more particular by specifying one or two of your preferences to whittle down the search.
  • question_answer What are the dates in the search box for?

    The search result shows the pricing of properties. If you specify the dates you intend to go on holiday, the search will show you the property prices that are applicable during your selected holiday period. That way you don't get annoyed when a search gives you a great price for a property but when you go to book the price is different.

Make a Booking

  • question_answer Where do I go to to make a booking?

    The BOOK NOW button can be found on the property detail page.

    To get there you find the property you're interested in via the PROPERTIES menu, or via the search box at the top of the pages. You can then click on the PROPERTY DETAILS button on the list of properties to drill down to the property details.

     

    The BOOK NOW button can be found under the availability section on the property details page.

     

  • question_answer How do I get a quotation for my holiday?

    Once you complete the first 2 sections of the booking form we will give you a quotation for your holiday. We need to know the arrival and departure dates for your stay, and how many guests there will be, including pets.

    If your dates and number of guests meet a few rules pertaining to the property and the property is actually available for your selected holiday period, then a quotation will be provided.

    If you are happy with the quotation you can then complete the rest of the booking form to secure the property for your holiday. The rest of the booking form will appear under the quotation.

     

  • question_answer How much to have to have to pay and when?

    When you book your holiday through www.holidaypaws.com.au you will be asked to pay a deposit of 50% of the cost of your holiday. Your payment can be made by credit card via our secure payments gateway. The payment form will be presented once you submit your completed booking form. Your booking will not be confirmed and your holiday dates secured until you have completed your payment.

    You will receive a payment receipt along with a copy of your booking details via email when you complete your booking. 

    The balance of your holiday costs will be handled by the property manager. They will be in touch via the phone number and email address you provide in your booking.

    If for some reason your booking is subsequently cancelled, any refunds due will be handled by the property owner in accordance with their terms and conditions. These terms and conditions are provided with the booking conformation we email to you. You can also review the Holidaypaws and property owner's terms and conditions via the links provided on the Holidaypaws booking form.

     

Reviews

  • question_answer How do I post a review for a property?

    The first point about posting properties reviews on www.holidaypaws.com.au is that you can only do so if you have stayed at the property and have a valid reviewer ID. The reviewer ID is sent to you by email from the property owner at the conclusion of your stay.

    Please also note that reviewer IDs are unique to your booking and can only be used once.

    If you have your unique reviewer ID at hand, simply:

    visit search for the property where you stayed,

    scroll down to the WRITE A REVIEW section of the property's detail page,

    enter your full name

    enter your email address,

    enter your review,

    rate the property according to various attributes provided on the form,

    enter you reviewer ID, and

    submit your review.

    All reviews are moderated by the Holidaypaws team, so please allow 24 to 48 hours for your review to become visible for the selected property. We will be in touch via the email address you used when submitting you review. We'll let you know when it is visible, and if not then why not.

     

     

  • question_answer How do I post my comments to the site reviews on your home page?

    We are keen to receive comments about the www.holidaypaws.com.au. Weather they are good, bad or indifferent. These reviews help us deliver the best possible outcome for both our holiday makers and those who list their pet friendly properties on the site.

    You can get a review of the site to us in two ways:

    via the contact us form, or

    out Facebook page.

    Please allow 24 to 48 hours to moderate your review and get it posted to the web site.

     

     

Listings with us

  • question_answer How do I get my pet friendly property listed on Holidaypaws?

    If you have a pet friendly property you should get listed on our site. Here's why:

      Only pet friendly properties are listed

      Targeted for a specific site audience - people looking for pet friendly accommodation

      High percentage of return visitors - people find what they're look for quickly and easily

      Reasonable cost to advertiser

     

    Please Contact us for more details. 

    Click here for Property Listing Agreement.

  • question_answer How much does it cost to list my property on the Holidaypaws website?

    It is absolutely free to list your property on the www.holidaypaws.com.au website! Please keep in mind we only lost pet friendly short term stay holiday properties.

    There are NO set up fees or subscription fees to list your property on our website. At the moment, we do not charge anything for promoting your listing on our website.

    We will include your property in our 'Just Listed' section for 30 days. It will also appear in our Featured Properties section as well. We randomly select the properties that appear in these sections.

    We do not have a basic and enhanced listing. We strive for a site that is easy to use, all properties are presented in the same fashion.

    We do not manipulate search results within our website. Properties are sorted by either the latest listing or oldest listing depending on your visit time. You can then specify your preferred sort order, name, location or price. Some sites will promote properties by pushing them higher on search results. We do not do that.

       

Need more help?

Please use our contact form to get in touch...click here

To find out more about Holidaypaws...click here